We recommend that you Learn About The Update. Follow the steps below for downloading and updating your system:  

If you don't want to update the program right now, you could go back to the previous screen and select "Update Existing Program License". Otherwise, to continue to update the program, follow the steps below for downloading and updating:

1. Download Update.EXE to the \Ascend-IP\Update directory, usually located in the Program Files directory on your server.
2. Start Ascend-IP then select "Unpack Update" from the "Updates" menu. [Note: Access database users should exit all copies of Ascend-IP, and exit all interfaces, or the update will not continue. This is not necessary for SQL database users.]
3. Once the server and first workstation have been updated, other workstations will be updated after someone logs in at these stations (the program will prompt them to update). If you experience problems with the update, refer to Troubleshooting An Update for help.

Download the latest Ascend-I.P. Update  This contains the latest program and First Databank updates.

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Occasionally, Microsoft Internet Explorer (IE) does not actually download the latest update from the website, even though it may appear that it is "downloading". (Hint: if the download process only takes a small fraction of the time it normally takes, this may be why). Since the updates are named the same each time, IE mistakenly retrieves an older copy that was previously downloaded and stored in your computer's temporary internet folder. If you experience this problem, delete your history and cache in Internet Explorer (an option found under Internet Options) and try downloading again.